Careers at Ohio At Home
You're on the Careers page of the Ohio At Home website. This audio guide is part of Ohio At Home's built-in accessibility features. The opening message is Work That Supports Everyday Life. These roles help people with developmental disabilities build routines, make choices, and take part in their communities. The artwork at the top shows a pink city skyline behind blue trees and a blue waterfront, with two small figures on a path. The page introduces Direct Support Professional, Remote-Support Associate, and Client Services Specialist roles. Hybrid Support describes a combination of services; it is not a separate job title here. The hiring team confirms current openings, schedules, compensation, and benefit eligibility during hiring. You can request an accommodation or application help through the link called contact us about hiring, or by calling six one four, eight hundred, zero six seven two. The opening scene can play as a silent animation or remain a still image, depending on your motion preferences. You can pause or play it with the animation control.
Direct Support Professional: the work
The first role is Direct Support Professional, also described as Patient Care Associate. Its illustration shows a smiling person holding a flower. The role is based in Columbus, with work in homes and community settings. Listed pay is eighteen to twenty-five dollars an hour. Pay and incentives vary by opening. Morning, afternoon, and evening shifts are subject to availability, and training is provided. In this role, you support children and adults with developmental disabilities, following each person's goals, preferences, and support plan. Duties can include bathing, dressing, meals, mobility, and medication reminders within the person's plan and your training. You help with housekeeping, meal preparation, laundry, and transportation to work, appointments, and social events. You also complete electronic visit verification, or E V V, and shift notes, and share relevant changes with the authorized support team. The work includes learning alongside nurses and behavior specialists and contributing ideas to improve support.
Direct Support Professional: requirements and opportunities
Direct Support Professional applicants need a high school diploma or equivalent, a valid driver's license, a reliable vehicle, and at least ten hours a week of availability. The description requires the ability to lift thirty-five pounds for transfers. Applicants must pass Ohio Bureau of Criminal Investigation and Federal Bureau of Investigation background checks, often called B C I and F B I checks, and a drug screen. Helpful qualifications include caregiving experience, coursework in medicine, nursing, occupational or physical therapy, social work, psychology, or education. Current cardiopulmonary resuscitation, or C P R, or Basic Life Support certification is also helpful. The role offers paid experience and mentorship, and scheduling options for school or other work commitments depending on available shifts. Incentives, weekend premiums, and holiday pay apply where offered. You can build professional references and explore other roles. Ohio At Home describes itself as an Equal Opportunity and Affirmative Action employer and provides reasonable accommodations throughout hiring.
Remote-Support Associate: the work
The second role is Remote-Support Associate, described as Virtual Monitoring and Coaching. Its illustration shows a person facing a computer screen, with a person wearing headphones pictured on the screen. Remote Support work takes place on-site at the Columbus monitoring center in Short North. The building has private parking. Day and overnight shifts depend on availability. Listed pay is twenty to thirty-one dollars an hour, with pay and shift differentials varying by opening. You help people follow daily routines, review alerts, and contact appropriate backup or emergency services when needed. Each person's authorized plan defines the monitoring tools, service hours, and escalation steps. You coach through approved communication methods and use live audio or video only where authorized. During assigned coverage, you remain ready to respond and follow the person's response procedures. Duties also include recording alerts and actions for the next shift, routine system checks, monthly scenario drills, and following health-information privacy requirements while respecting each person's dignity.
Remote-Support Associate: requirements and opportunities
For the Remote-Support Associate role, applicants must be enrolled in or have graduated from an accredited college program. The requirements also include strong computer skills, reliable transportation, and the ability to maintain visual and auditory focus for extended periods. Ohio Bureau of Criminal Investigation and Federal Bureau of Investigation background checks, a drug screen, and required immunizations are listed. Helpful qualifications include at least a year in telehealth, dispatch, security operations, or developmental disability support; current cardiopulmonary resuscitation and First Aid certification; and experience documenting support or care. Spanish bilingual skills are preferred. Night and weekend premiums mean additional pay for designated shifts, where applicable. Day and overnight scheduling options depend on available shifts. The role lists paid training, continuing education units, opportunities to develop toward Lead Remote-Support Associate or Technical Specialist roles, and team debriefs to review situations and improve support. Ohio At Home provides reasonable accommodations throughout hiring.
Client Services Specialist: the work
The third role is Client Services Specialist, focused on Care Coordination and Scheduling. Its illustration shows two raised hands against an orange circle, with leafy stems around them. This is a full-time, mainly office-based position in Columbus. The listed schedule is Monday through Friday, eight in the morning to four in the afternoon, plus a required rotating after-hours on-call assignment. On-call means being available to respond outside regular office hours during your assigned rotation, with a stipend for that responsibility. Listed annual pay is fifty-four thousand to sixty thousand dollars, depending on the opening and experience. The position works from the Short North office, with two work-from-home days each month after training. You match Direct Support Professionals and Remote-Support Associates to open shifts, maintain live rosters, and coordinate coverage for call-offs. You review electronic visit verification, incident reports, and goal notes against the person's Individual Service Plan, or I S P, and review documentation for Medicaid requirements. You answer questions from people receiving support, authorized contacts, and county boards about schedules, waivers, and service changes. Other duties include coordinating with nurses, behavior clinicians, and on-call leads for urgent issues, identifying staffing trends, suggesting improvements, and keeping accurate records of decisions and follow-up.
Client Services Specialist: requirements and opportunities
Client Services Specialist applicants need at least one year in scheduling, care coordination, or healthcare administration. The description requires strong written and verbal communication and proficiency with Microsoft three sixty-five and Google Workspace. You need to prioritize competing tasks, track follow-up, and escalate unresolved issues. Required screening includes Ohio Bureau of Criminal Investigation and Federal Bureau of Investigation background checks, a drug screen, and immunization requirements. Joining the rotating after-hours on-call schedule is required. Helpful qualifications include a degree in social work, healthcare administration, or a related field; experience with intellectual and developmental disability services, electronic visit verification, or Medicaid documentation; and current cardiopulmonary resuscitation and First Aid certification. The role lists an on-call stipend, mileage for site visits, and two work-from-home days per month after training. It also lists ten paid time off days, seven paid holidays, a birthday holiday, and health benefits. Development opportunities include paid continuing education units, conferences, and preparation for Scheduling Lead, Quality Analyst, or Assistant Director roles. You gain experience across scheduling, documentation, and service teams. Confirm the terms for the specific opening with the hiring team. Reasonable accommodations are available throughout hiring.
Benefits and career development
The Why Work With Us section describes training, support from experienced colleagues, and opportunities to build practical skills. Benefits depend on your role, employment status, and current offer. Ask the hiring team to confirm eligibility and timing for the opening you are considering. The page lists role-specific pay and incentives, opportunities to build professional references, and daytime, evening, or overnight schedules across the team. Paid time off and holidays depend on your role and employment status. Medical coverage is listed for eligible full-time team members after sixty days. Dental and vision plans and employer-matched four-oh-one-kay retirement savings are available for eligible team members. The page also describes company-sponsored training and certifications relevant to the role, practical experience in direct support, monitoring, or care coordination, and ways to prepare for leadership or specialist positions.
Applying and choosing your next step
The application process has four stages. First, apply online. A résumé is required for every job application. Have your résumé, work history, and three professional references ready. Include each reference’s name, relationship, and email with their permission. References may be from work, volunteering, or education. Contact Us if you need help providing references or completing the application. Your short, job-related introduction is also required. If you choose Referral as how you heard about us, include the referrer’s name or a brief explanation. Next, meet with the team to discuss your experience and goals and review the duties, available schedule, pay, and qualifications. Then complete the required screening for your role; the hiring team explains the steps and documents needed. Finally, complete orientation and the training required for your assignment, including the support plans, procedures, and documentation relevant to your work. To revisit the roles, choose Explore Roles and open a Learn more section for the position that interests you. Where application links are available, choose Apply for Direct Support, Apply for Remote Support, Apply for Care Coordination, or Apply online. You can also choose Contact Us to discuss hiring or ask for application help. Share your experience, interests, and availability so the hiring team can consider your qualifications and current openings. Use the page links and controls with your usual keyboard, touch, mouse, or assistive technology to make your choice.
