Using the website

Accessibility

Everyone should be able to find information and ask for support. This page explains the website controls and browser or device settings that may help, and how to tell us about a barrier.

Ways to use the website

Use the controls at the top of the website and forms to listen, change text size, switch theme, or turn high contrast on. Open More settings for additional reading preferences. These preferences work alongside your browser and assistive tools.

Reading aloud

Where a recorded page guide is available, Listen plays prepared narration in an AI-generated voice, including descriptions of imagery. Otherwise, it reads the prepared guide with an available local voice on your device. It does not read entered form answers.

How to use: Choose Listen at the top of the page to start, then Stop listening to stop. A compact player floats at the bottom of your screen while you listen. It has play/pause, a chapter chooser, a seek slider, speed, and a close button that stops playback. Changing speed adjusts the current recording without restarting it; paused audio stays paused. Your speed follows your other reading preferences between pages. Restoring a speed never starts audio. More settings offers the same speed, pause, resume, and chapter choices. “Read the page guide” provides the text version of a prepared guide. If audio or a local voice is unavailable, you can still read the page or use your browser’s reading tools or device’s screen reader. Reading starts only when you ask.

Text size and spacing

Increase text size up to 200%, or add more room between letters, words, and lines.

How to use: Choose Adjust text size at the top of the page. Use A+ or A− to change the size in 12.5% steps, or Reset to return to 100%. For wider spacing, open More settings and choose Text spacing. Browser zoom still works: use the browser menu, or Ctrl and + (Windows) or Command and + (Mac).

Display preferences

The website follows your device’s light or dark setting until you choose a theme. High contrast works with either theme. You can also emphasize links with stronger underlining.

How to use: Use the theme and High contrast buttons at the top of the page. In More settings, choose System, Light, or Dark under Theme preference. System follows changes to your device’s appearance; Light or Dark keeps your explicit choice. More settings also includes Emphasize links. Dark and high-contrast views use a plain hero background. Your device’s forced-color settings remain in control.

Skip repeated navigation

A skip link lets you move past the header to the page’s main content.

How to use: Press Tab from the start of a page to reveal “Skip to main content,” then press Enter.

Keyboard navigation

Move through links and controls using the keyboard.

How to use: Press Tab to move forward and Shift+Tab to move back. Press Enter to follow a link. Use Enter or Space on buttons, the mobile Menu, and FAQ questions.

Animation controls

Some pages have silent opening animations. This Accessibility page stays still.

How to use: Choose Reduce decorative motion in More settings to keep opening images still. Otherwise, use each page’s Pause or Play animation button. A device reduced-motion preference keeps animations still by default.

Using assistive technology

Pages use headings and landmarks to organize the content. Use your assistive technology’s navigation commands to move between them. If a page or control is difficult to use, the feedback options below can help you reach us.

Our Accessibility Standards

WCAG 2.2 Level AA guides our accessibility work. Optional reading preferences complement the page’s underlying accessibility; they do not replace it or establish conformance on their own. The information pages include:

  • Headings and landmarks that organize the content
  • Visible focus indicators for keyboard navigation
  • A skip-to-content link on each page
  • Layouts that adapt to different screen widths
  • Pause and play controls for opening animations
  • Support for reduced-motion preferences

Learn more about WCAG 2.2 guidelines

Practical tips

Use the tools that work for you.

Remembering your preferences

Your text size, spacing, theme, high contrast, reduced motion, link emphasis, and reading speed follow navigation and reloads in this browser tab when browser storage is available. Choose Remember on this browser in More settings to keep them for future visits. Uncheck it to remove the choices kept across visits while retaining each open tab’s current choices for its session.

Reset preferences removes saved choices, returns the website to device-following defaults, resets reading speed to normal, and stops this page’s narration. Remembered changes and resets also update other open tabs at the same website address. Your browser and device settings are not changed. Browsers may restore a tab’s session after restarting; use Reset preferences to clear your choices. If storage is unavailable, the settings panel explains what could not be saved or cleared. See the website privacy notice for how settings and reset information are stored.

The contact and application forms offer accessibility controls. When you follow links between the main website and forms in the same tab, your display choices and reading speed travel with you when browser storage permits. Choose Remember on each site for future visits. Direct visits and new tabs use that site’s saved choices. Reset applies to the current site; following a link afterward carries those default choices.

Moving with a keyboard

Use Tab to move through links and controls, and Shift+Tab to move back. Use Enter or Space on Menu and FAQ headings to open or close them.

Images and video

Opening animations are decorative; the information is available as page text. The animations pause while out of view. If an animation does not load, its still opening image remains visible.

We Want Your Feedback

Accessibility is an ongoing effort. If you encounter any barriers or have suggestions for improvement, we'd love to hear from you. Your feedback helps us make our site better for everyone.

Share Accessibility Feedback

Let us know how you would like us to follow up and whether you need help accessing particular information.

Include the page you were using, what you were trying to do, and the difficulty you encountered. If helpful, describe your browser or assistive technology. Personal or health records are not needed to describe a website issue.

Another way to ask for help

If the feedback form is difficult to use, you can contact us by phone or email about an accessibility issue.

Phone: (614) 800-0672

Email: support@ohioathome.com

Find an answer

More about using this website

Read common questions about contact, services, careers, privacy, and access.

Read the FAQ

A guide to this page

A conversational guide to Accessibility, including descriptions of the page’s imagery. You can also use the page headings, links, and your own assistive tools.

Choose Listen to hear this guide. A floating player lets you pause, choose a chapter, seek within a chapter, and adjust playback speed. Close the player to stop listening. Audio starts only when you choose to play it.

Read the page guide

Welcome to Accessibility

Welcome to the Accessibility page on the Ohio At Home website. This audio guide is part of Ohio At Home's built-in accessibility features. Everyone should be able to find information and ask for support. This guide explains website controls, browser and device settings that may help, and ways to report a barrier. This page stays still; it has no opening animation.

Listening to a page

The Listen control is at the top of the website. Where a recorded page guide is available, Listen plays prepared narration in an AI-generated voice. Otherwise, it reads the prepared guide with an available local voice on your device. It does not read entered form answers. Reading starts only when you ask. Choose Listen to start and Stop listening to stop. For recorded guides, a compact player appears at the bottom of your screen and stays with you as you scroll. It lets you play, pause, resume, and choose a chapter. The close button stops playback and returns you to Listen. Its seek slider moves within the current chapter. Use the slider with your pointer, or focus it and use your keyboard's arrow keys. The time display shows your position and the chapter's length. Changing Speed adjusts the recording without restarting it, and paused audio stays paused. Your speed follows your other reading preferences between pages. Restoring a speed never starts audio. More settings offers the same speed, pause, resume, and chapter choices, and both sets of controls stay in sync. Read the page guide opens the prepared text where provided. If no recorded guide or local voice is available, you can use your browser's reading tools or your device's screen reader. No microphone is used.

Text size and spacing

You can increase the website text size up to two hundred percent. Choose Adjust text size at the top of the page, then A plus or A minus to change the size in steps of twelve and a half percentage points. Reset returns the text to one hundred percent. For more space between letters, words, and lines, open More settings and choose Text spacing. Browser zoom still works. Use the browser menu, Control and plus on Windows, or Command and plus on a Mac.

Display and motion preferences

The website follows your device's light or dark setting until you choose a theme. The theme control at the top switches between light and dark. In More settings, Theme preference offers System, Light, and Dark. System follows changes to your device's appearance. Light or Dark keeps your explicit choice. High contrast works with either theme. More settings includes Emphasize links, which adds stronger underlining. Dark and high-contrast views use a plain opening background, and your device's forced-color settings remain in control. Some other pages have silent decorative opening animations. Choose Reduce decorative motion in More settings to keep their images still, or use a page's Pause or Play animation button. A device reduced-motion preference keeps animations still by default. The animations pause when out of view. If an animation does not load, its still opening image remains visible. The page text contains the information.

Keyboard navigation and assistive tools

From the start of a page, press Tab to reveal Skip to main content, then Enter to move past the header. Tab moves forward through links and controls, and Shift with Tab moves back. Enter follows a link. Use Enter or Space on buttons, the mobile Menu, and frequently asked question headings to open or close them. Pages use headings and landmarks to organize their content. Your assistive technology's navigation commands can move between them. These website preferences work alongside your browser and assistive tools. The optional settings panel needs JavaScript; browser zoom, screen readers, keyboard navigation, and device display preferences still work without that panel.

Accessibility standards

Web Content Accessibility Guidelines, version two point two, Level double A, guide Ohio At Home's accessibility work. The optional reading preferences complement the page's underlying accessibility. They do not replace it or establish conformance on their own. The information pages include headings and landmarks, visible keyboard focus indicators, a skip-to-content link on each page, layouts that adapt to screen width, pause and play controls for opening animations, and support for reduced-motion preferences. The page links to the guidelines if you want to learn more.

Remembering your preferences

Your text size, spacing, theme, high contrast, reduced motion, link emphasis, and reading speed follow navigation and reloads in this browser tab when browser storage is available. To keep them for future visits, choose Remember on this browser in More settings. Uncheck it to remove choices kept across visits while retaining each open tab's current choices for its session. Reset preferences removes saved choices, returns the current site to device-following defaults, resets reading speed to normal, and stops this page's narration. Remembered changes and resets also update other open tabs at the same website address. Your browser and device settings are not changed. Browsers may restore a tab's session after restarting, so use Reset preferences to clear your choices. If storage is unavailable, the panel explains what could not be saved or cleared. The website privacy notice explains the small reset or Remember-status record used to keep tabs consistent. On the public website at ohioathome.com and the forms at forms.ohioathome.com, following an ordinary link in the same tab can carry these seven preferences between the sites. This also works in the paired local visual preview. Other versions keep separate choices. Choose Remember separately on each site; following a link never turns it on for you. Direct visits and links opened in new tabs use the destination site's own saved choices. Reset affects the current site; those default choices can travel when you next follow a same-tab link. The handoff never starts narration or includes form answers, authentication information, or playback position or history. If the handoff or storage is unavailable, navigation still works using the destination's settings.

Feedback and your next steps

Accessibility is an ongoing effort, and Ohio At Home welcomes reports of barriers and suggestions. Choose Share Accessibility Feedback to reach the contact page or form. Include the page you were using, what you were trying to do, and the difficulty you encountered. If helpful, describe your browser or assistive technology. Personal or health records are not needed to describe a website issue. Explain how you would like the team to follow up and whether you need help accessing particular information. If the form is difficult to use, call six one four, eight zero zero, zero six seven two or use the email link for support at ohio at home dot com. You can choose Open accessibility settings to adjust the available controls, or Read the FAQ for questions about contact, services, careers, privacy, and access.

More options

Accessibility settings

Adjust how this website looks and reads. Your browser’s zoom and assistive tools still work.

Display
Text size
100%

System follows your device’s light or dark setting. Choose Light or Dark to keep that appearance.

Reading comfort

Your device’s reduced-motion preference is also respected.

Listen to this page

Reads the prepared guide using an available voice on your device. No microphone is used.

Checking for a local reading voice. You can also use your device’s screen reader.

Your display choices and reading speed follow you between pages in this browser tab when browser storage permits. They also travel with you when you follow links between the main website and forms in the same tab. Choose Remember on each site to keep choices for future visits. New tabs and direct visits use that site's own saved choices. Unchecking Remember keeps this tab’s choices for the session.